30 days. Alongside your current agency.
A 30-day pilot that runs in parallel with what you already have. No firing anyone. No 12-month contract. At day 30 you decide. After that, month-to-month.
Most agencies sell promises.
The clinic carries the risk.
The pattern is familiar. Retainer cashed on the first of the month. Reports full of impressions. Bookings off-by-one with the calendar. A pilot inverts the structure. We commit to a measurable response-time SLA. We do not ask you to fire anyone. We do not ask for a 12-month contract.
- Average response time, 2-4 hours.
- Per missed lead, AED 340-365 in priority verticals.
- Twenty missed leads a month, AED 6,800-7,300 leaked.
- Annualised, a six-figure number you have not noticed because it never hit your P&L as a line item.
- First reply inside one minute, day or night.
- Every enquiry answered and tracked, so you can see what was recovered.
- Reported weekly. Numbered leads. No spreadsheets.
- 30 days alongside your current agency. You decide on day 30.
Math source · /methodology §1
We show
the gaps.
A report that claims to trace everything is hiding something. Ours lists the records we could not match, every week.
What is committed: response-time SLAs, the weekly booked-patient report, Medical Director pre-approval before anything runs. What is measured: first reply time per lead, booked, shown, no-show. What we publish: pilot scorecards at day 30, named or anonymized at the clinic’s choice. Including the ones where we did not clear the bar.
The proof we can show today: 22 bookings in 22 days at one dental practice, from our work with practices outside the UAE. Besnik’s Five Star Marketing track record across forty Dubai aesthetic clinics. Faheem’s nine years building search and acquisition systems. We will not pretend it is more than that.
Specific commitments.
In writing.
Vague pilots fail. Specific ones close. The list below is what goes in the pilot agreement. None of it is a booking-volume guarantee. Anyone who guarantees booking volume is selling you fiction.
- 01 · Speed-to-lead SLAFirst response in under 60 seconds on every channel we run, day and night.
Measured per lead. Reported weekly.
- 02 · Follow-up SLAHuman hand-off inside 15 minutes in clinic hours.
Out of hours, the front desk answers and books. Your team gets a morning summary.
- 03 · Compliance pre-approvalMedical Director on every ad and landing page where DHA ST-21 v1.1 applies.
Nothing runs until you sign off.
- 04 · ReportingWeekly booked-patient digest: leads, bookings and shows by source and campaign, including your current agency's campaigns. Monthly review.
With the share we could trace, and the records we could not.
- 05 · Ads on the clockAds submitted for approval by day 5, live on approval.
Every creative approved by your doctor first.
- 06 · What we do NOT promiseBooking volume. Conversion rates. Revenue figures.
We will not write that into a contract. The math has to clear on its own.
Reciprocal honesty.
Six things, plainly.
If you cannot meet these, the pilot will not work, and we will say so before anyone signs anything.
- The structure. A 30-day pilot, then month-to-month after with a 30-day exit clause. No 12-month lock-in.
- The call. One weekly call, 60 minutes. One named decision-maker on it. The partner or the owner, not “the marketing person.”
- Access. Read-access to your existing ad accounts within five working days of contract signing.
- Decision velocity. Willingness to ship copy, photos, and pricing decisions on a 48-hour turnaround.
- Medical Director availability. For ad pre-approval inside 48 hours where DHA ST-21 v1.1, DoH Circular 26/2023, MOHAP 430/2007, or DHP applies.
- Honesty about your stack. Tell us what is broken. Tell us what works. We will tell you the same on day one.
30 days.
Then month-to-month.
On day 30 the clinic decides: continue or walk. If continue, the engagement is month-to-month with a 30-day exit clause from there. No auto-renewal trap. No early-cancellation fee.
Pilot starts. Pilot price (plus ad spend at cost). Runs alongside your existing agency.
30-day review. Choose a plan or walk. Either way, you keep your ad accounts, landing pages, calendar and data.
Month to month on the plan you choose. 30-day exit clause. We earn the next month every month.
Contract questions · /faq §3
Pilot price.
Disclosed, not gated.
One price for every clinic. It is printed here, and it does not change in the meeting.
Plus ad spend at cost, paid directly to the platform. No markup on media. Covers: WhatsApp, chat and Instagram front desk in English and Arabic; web-form instant reply and missed-call text-back; booking, confirmations and reminders; one campaign on one platform, on a budget you set; one landing page; tracking set up and checked; the weekly booked-patient digest; Medical Director and DHA pre-approval; the day-30 review.
- Front Desk
Keep your agency for ads. We answer every enquiry, book it, and report which source booked.
10,000per month - Growth One
One platform, one treatment campaign. Ad spend up to AED 30,000 a month.
28,000per month - Growth Two
Google and Meta, two treatment campaigns. Ad spend up to AED 80,000 a month.
38,000per month - Scale
Three treatment campaigns, up to two locations. Ad spend up to AED 200,000 a month.
55,000per month - Custom
Above AED 200,000 a month, or more than two locations.
Proposal
We get the right to publish honest results, named or anonymized at the clinic’s choice. If the pilot does not clear the bar, we publish that too.
- You pay Google and Meta directly, at cost. We take no percentage of ad spend.
- After the pilot it is month to month, with 30 days' notice. No auto-renewal, no cancellation fee.
- Ad spend ceilings are fair-use lines. Two months of grace, then the right plan in writing.
- You keep your ad accounts, landing pages, calendar and data if you leave.
- Voice answering is available on request, quoted per clinic.
- We do not promise a number of leads, bookings or patients. What we do promise is in writing on this page.
Six things we look for.
You should mentally tick the boxes.
- 01Private clinic, 1-3 locations, in UAE, KSA, or Qatar.
- 02Running Google or Meta ads, with an agency or in-house, and unsure which ads book patients.
- 03Specialty in dental, aesthetics, dermatology, IVF, or general practice with a high-LTV procedure mix.
- 04Owner or partner is a real person you can put on a weekly call.
- 05Willing to ship copy, photos, and pricing decisions inside 48 hours.
- 06Medical Director available for compliance pre-approval inside 48 hours.
Saying who we will not work with protects the work.
No apology. We would rather leave a slot empty than fill it with the wrong fit.
- 01Hospital systems with internal marketing teams.
- 02Clinics where the owner will not be on the weekly call.
- 03Anyone treating this as a 14-day experiment.
- 04Anyone in active litigation with their current agency.
- 05Price-shoppers comparing five proposals on a single spreadsheet.
Week by week.
The shape of the work.
- Week 1Setup
- ·Contract and access handoff.
- ·Baseline audit of current ad accounts.
- ·Front desk set up in your clinic's tone, English and Arabic.
- ·Medical Director compliance review.
- Week 2Live
- ·Ads submitted for approval by day 5, live on approval.
- ·Landing page live.
- ·Front desk live on every enquiry.
- ·First leads through the new path.
- Week 3Tune
- ·First reporting cycle.
- ·Creative tuning on Meta.
- ·First booked-patient report.
- ·Mid-pilot review with the clinic owner.
- Week 4Verdict
- ·30-day review with the clinic owner.
- ·Honest verdict on speed-to-lead SLA.
- ·You choose a plan, or walk.
- ·Either way, you keep what was built.
Apply for a pilot.
Real conversations.
If we are a fit, we book a 60-minute call. If we are not a fit, we say so by email, with the reason.
Apply requires a conversation, not a click.